25. Dialog enable

Dialog versus discussion. Tools to help us engage in dialog. Current tools focus on supporting communications that's not necessarily dialog. People often talk to each other, without really having a shared understanding. The conversations / exchanges are more like combat where each person tries to get their point heard. Effective collaboration happens when people actually put their [interests] aside, share thought and brainstorm together.

Example(s): How many meetings have you been to where you find that the things you expected someone else to do have not been done, not because they didn't agree, but because they had a different view of what had been agreed upon. Conversational props - supplement conversation with additional visualizations- captured conversation or events that can be replayed for later use multiple representations of conversational content.


Back to Benefit - Individual and Group Acceptance