34. Provides possibility for unstructured communication which is not monitored

1.) In an egalitarian group, non-ability to exchange views and opinions subtly, inability to discuss issues not foreseen by designers (e.g. non-task personal issues).

2.) In a forced distributed work situation (e.g. telework as replacement office based jobs: inability to share experiences (about work and / or employment or personal situations). No access to channel for discussing shared problems with the job situation.

Example(s): Unmonitored audio or free-text channel (seems obvious but seen as inseparable part of the groupware system, not necessarily technically integrated, though maybe that's nicer).

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