38. Speed - shortest possible delay of computer communication

Imagine 2 people working collaboratively on a document - say, at a distance, synchronously. If they're conversing about a project (say, over the phone) and want to scan in a sketch or photo, a scanner that takes 30seconds to scan in will be skipped, and they'll just [find a] way [to do] what they need over audio. If network communication is slow, and if operations are undoable, even momentary inconsistency will seriously mess up the conversation.

Example(s): Good, fast, technological implementation. Careful consideration of technology tradeoffs (even quantitative modelling) clean, simple interfaces designed to make all necessary tasks fast enough even if some have to be slightly slowed.

Back to System - Minimize user effort