Whitney Quesenbery, Kevin Brooks.
Storytelling for User Experience: crafting stories for better design.
Rosenfeld. 2010
We all use stories to communicate, explore, persuade, and inspire.
In user experience, stories help us to understand our users,
learn about their goals, explain our research,
and demonstrate our design ideas.
In this book, Quesenbery and Brooks teach you how to craft and tell
your own unique stories to improve your designs.