27. Supportive of recipient design of messages / utterance

If a system fails to support recipient design, it hinders the sender / speaker from designing messages / utterance in terms of a desired effect on the recipient. Voice mail fails this criterion because the message is spoken without knowing the context in which it will be heard. E-mail to a distribution list also makes recipient design difficult - if you don't know who is on the distribution list and therefore how the information will be received.

Example(s): Video tunnel, E-mail to a distribution list whose members are unknown.

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