John D. Sterman.
Business Dynamics: systems thinking and modeling for a complex world.
McGraw Hill. 2000
System dynamics is an approach to the study of complexity.
Originally developed at the Massachusetts Institute of Technology by Jay Forrester,
system dynamics is a unique method devised to help managers and public policymakers
design and implement high leverage policies for sustainable success.
In a comprehensive new treatment, John Sterman, a leading authority on system dynamics, explains what system dynamics is and how it can be successfully applied to solve business and organizational problems. Business Dynamics includes principles for modeling complex dynamic systems, experiential exercises, and case studies of successful applications.