1

Impact on others

• Physical make-up
• Appearance
• speech & manner

2

Acquired qualifications

• Education
• vocational training
• work experience

3

Innate abilities

• Natural quickness of comprehension and aptitude for learning

4

Motivation

• Kinds of goals set by the individual
• consistence and determination in following them through
• success in achieving them

5

Adjustment

• Emotional stability
• ability to stand up to stress
• ability to get on with people