With wit and wisdom, Ackoff and his co-author, Herbert Addison, set out the uncomfortable truth about how organizations really work and get us thinking about how to change our own organizations and management practices for the better. In response, Sally Bibb – author, Director of Group Sales Development for the Economist Group and an enthusiastic pioneer of change – examines and challenges their ironic and provocative claims.
The resulting conversation will appeal to readers at every level of the organizational hierarchy as well as those who resist hierarchy altogether.
Finished just before Professor Ackoff’s death late in 2009, it opens the door to a joined up way of thinking about things that has profoundly influenced thinkers and doers in the fields of business, politics, economics, ecology, biology and psychology.
In business and academia, in the public sector and in the search for solutions to the environmental problems we face, both Systems Thinking and Russell Ackoff are being talked about more than ever.
This timely book presents 40 more of Russ Ackoff’s famously witty and incisive f-Laws (or flaws) of business – following on from his 2007 collection Management f-Laws. All those in this collection are new and previously unpublished. Andrew Carey’s extended introduction ties these f-Laws into the rest of Ackoff’s work and gives the reader new to Systems Thinking a guide to the implications of Systems Thinking for organizations and managers.
This is a very slim (80 pages) book of two parts. There is a 30 page introduction, by Andrew Carey, giving an excellent summary of systems thinking applied to management. This is followed by Ackoff’s “f-laws” #82–#123, one to a page, each comprising a pithy title and a short description. I felt the descriptions could have benefited from a bit more detail and explanation, particularly the more counter-intuitive ones. Maybe it would have helped to have read Management f-Laws first, where the first 81 laws are laid out: this was interesting enough to make me want to read that other, too.