With wit and wisdom, Ackoff and his co-author, Herbert Addison, set out the uncomfortable truth about how organizations really work and get us thinking about how to change our own organizations and management practices for the better. In response, Sally Bibb – author, Director of Group Sales Development for the Economist Group and an enthusiastic pioneer of change – examines and challenges their ironic and provocative claims.
The resulting conversation will appeal to readers at every level of the organizational hierarchy as well as those who resist hierarchy altogether.